SINCLAIR IWU

Designed and implemented robust data pipelines, collecting, cleaning, and transforming diverse structured and unstructured datasets to ensure data integrity and readiness for analysis.

Conducted comprehensive Exploratory Data Analysis (EDA) and applied advanced statistical methods using Python, Pandas, and NumPy to identify critical trends, patterns, and anomalies, informing key business and operational strategies.

Developed and validated machine learning models for classification, regression, and prediction, enhancing analytical capabilities and generating precise forecasts for various use cases.

Created impactful data visualizations, reports, and dashboards, effectively communicating complex analytical findings to both technical and non-technical stakeholders, facilitating data-driven strategic planning.

Documented analytical processes, assumptions, and recommendations, ensuring reproducibility, transparency, and informed decision-making across projects.

Managed a diverse caseload of tenants, conducting thorough needs/risk assessments and developing personalized support plans to facilitate tenancy sustainment.

Mediated and resolved anti-social behavior (ASB) issues and disputes, implementing effective action plans to maintain a safe and stable living environment.

Coordinated critical support services by collaborating with councils, health services, and charities, ensuring comprehensive care and successful move-ins/move-ons for residents.

Maintained meticulous case notes and compliance records, ensuring GDPR adherence and audit readiness for all client interactions and support activities.

Streamlined patient intake by managing all referrals and accurately maintaining patient records, enhancing data integrity and accessibility.

Orchestrated efficient scheduling by booking and confirming appointments, serving as the primary point of contact for service users via phone and email, improving patient experience.

Facilitated seamless operations by liaising with clinicians and external partners to coordinate diaries and manage correspondence, ensuring timely communication.

Managed critical administrative data, maintaining comprehensive spreadsheets and reports, and proactively resolving patient queries to optimize service delivery and monitor waiting lists.